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 ISO/TS 16949:2002 | To prosper in today’s economic climate, we – automotive manufacturers, suppliers and dealer organizations – must be dedicated to continual improvement. We must constantly seek more efficient ways to produce products and services. These products and services must continue to improve in value. We must focus upon our customers, both internal and external, and make customer satisfaction a primary business goal. |
| AIAG SPC manual second edition page 3 | |
| Focus on Prevention not Detection | |
| Detection – Tolerates Waste | |
| Prevention – Avoids Waste | |